Terms and Conditions
Understanding our terms and conditions is essential to ensure a clear and trustworthy partnership. These guidelines outline how we operate, the responsibilities of both parties, and what you can expect when using our plumbing services in Sweden.
By engaging with our services, you agree to abide by these terms and conditions, which are designed to protect your interests as well as ours. Whether you’re booking seasonal service, a full installation, or ongoing support, these terms provide transparency and peace of mind.
We believe in maintaining open communication, fair pricing, and reliable scheduling. Our terms and conditions also clarify details about cancellations, access arrangements, warranty coverage, and the use of your personal information in accordance with our privacy policy.
For international homeowners, understanding local regulations and service standards can be challenging. That’s why we’ve made our policies clear, easy to understand, and aligned with Swedish consumer protection laws.
If you have any questions about the terms and conditions listed here, please don’t hesitate to contact us — we’re here to support you at every step.
General Use of the Website
By using our website, you agree to abide by the terms and conditions outlined on this page. These terms form the foundation for how we manage and deliver our plumbing services, both online and offline.
If you do not agree with any part of these terms and conditions, we kindly ask that you refrain from using the site. Your access to and use of the website is conditional upon your acceptance of all policies stated here.
These terms and conditions apply to all users, including visitors browsing information, prospective customers reviewing our services, and returning clients managing seasonal or recurring bookings.
Booking Consultations and Service Limitations
You may book a free consultation through our website or by contacting us directly. Consultations are non-binding and intended to help us assess your needs, location, and property type before confirming any plumbing work.
Please note that all services are offered subject to availability, geographical coverage, and technical feasibility. These factors are clearly outlined within our terms and conditions to ensure transparency and mutual understanding.
We reserve the right to decline or postpone service if safety cannot be guaranteed or if conditions do not meet required standards. Our goal is always to provide reliable service while maintaining compliance with industry regulations and property-specific constraints.
Please note that free on-site consultations are only available within our defined service area in Värmland and nearby regions of western Sweden. For properties located significantly outside this area, we offer remote consultations via Skype, Google Meet, or Microsoft Teams.
In addition, we are happy to assist customers across Sweden by connecting them with reputable and qualified plumbing contractors in their local area. We aim to be a trusted partner, even when we’re not the ones on-site.
Customer Responsibilities
Customers are responsible for ensuring safe and timely access to the property during all scheduled services. This includes providing accurate and up-to-date information about plumbing, heating, or water systems that may impact the scope or safety of the work.
Clients are also expected to follow any on-site safety instructions provided by our technicians, whether during inspections, installations, or maintenance.
As outlined in our terms and conditions, failure to meet these responsibilities may result in delays, rescheduling, or in some cases, cancellation of the service. Clear communication and property access are essential for us to deliver effective and reliable plumbing support.
Liability and Disclaimers
We are not liable for any indirect, incidental, or consequential damages that may result from the use of our services, including disruptions, equipment failure, or unexpected outcomes related to plumbing installations or seasonal care.
Our total liability is strictly limited to the amount paid for the specific service provided. This limitation ensures that both parties have a clear understanding of risk boundaries and expectations.
As stated in these terms and conditions, we do not make any guarantees — expressed or implied — regarding the suitability of our services for any particular property, purpose, or outcome. The customer is responsible for verifying that selected services align with the specific needs and technical conditions of their home.
Contact Information and Legal Jurisdiction
If you have any questions or concerns regarding these terms and conditions, we encourage you to contact us using the details provided on our website. We aim to provide clear communication and are happy to clarify any parts of our service agreement to ensure mutual understanding.
These terms and conditions are governed by the laws of Sweden. Any disputes, claims, or legal concerns will be handled in accordance with Swedish legal procedures and resolved within the jurisdiction of Swedish courts.
By using our services, you agree to abide by these legal frameworks and recognize Sweden as the governing authority for all contractual matters related to our operations.